Privacy Policy

At The Floor Polish (accessible at https://thefloorpolish.com), your privacy is of utmost importance to us. This Privacy Policy document details the types of personal and project information collected when you request a site survey, submit a contact form, or communicate with us, and how that information is utilized.

1. Information We Collect

When you interact with our website or book an on-site marble inspection, we may collect the following information:

• Contact Details: Full name, phone number, and email address.
• Location Details: Site address, city/colony in Delhi NCR, and area measurements for estimating purposes.
• Project Specifics: Marble type (Italian, Indian white, Granite), current condition, photos/videos shared for assessment, and required services (polishing, fitting, crystallization).

2. How We Use Your Information

We use the information collected solely for legitimate business operations:

• To schedule and conduct on-site marble inspections.
• To provide accurate cost estimates and technical recommendations.
• To communicate project updates via phone calls or WhatsApp messages.
• To improve website performance, user experience, and customer service.

3. No Third-Party Sharing or Selling of Data

We strictly do not sell, trade, rent, or distribute your personal contact information to any third-party marketing agencies, aggregators, or unauthorized external entities. Your details are accessible only by our internal operations and technical survey staff.

4. Security of Your Information

We employ industry-standard technical measures, secure protocols (HTTPS/SSL), and restricted access controls to safeguard your personal data from unauthorized disclosure, loss, or misuse.

5. Cookies and Web Log Analytics

Like standard websites, The Floor Polish uses basic analytics cookies to understand site traffic and improve page loading performance. These cookies do not store personally identifiable private information and can be disabled in your browser settings at any time.

6. Contact Our Privacy Team

If you have questions, corrections, or concerns regarding our privacy practices, please contact us directly: